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Resume

Skills
& Expertise

  • Client counseling and support

  • Career development planning

  • Job search strategy and guidance

  • Resume and cover letter writing

  • Interview coaching

  • Workshop facilitation

  • ​Advance AI tools using Skills

  • Advanced Computer Skills

  • Excellent Customer Service Skills

  • Conflict management Skills

  • SEO and Marketing managment

  • Networking and relationship building

  • Community resource referral

  • Cross-cultural communication

  • Advocacy and client representation

  • Case management and documentation

  • Collaboration with employers and stakeholders

Graduation Celebration

Education

Graduation Celebration

2022-2024

triOS College| TORONTO,ON
Honours Diploma’s Degree

Feb-2023

Business and Digital Marketing Specialist 

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IBT College| TORONTO,ON
Community health worker 

Jan-2021

DIGITAL MARKETING ACADEMY OF CANADA| TORONTO,ON
Digital and Social Media Fundamentals

2014-2016

MANAV BHARTI UNIVERSITY| INDIA
 

Master in business administration

2009-2013

KARDAN UNIVERSITY | AFGHANISTAN 

Bachelor of science in Economics

Work
Experience

July 2024- Present

Indus Community Services
Settlement and Employment Counsellor 
Full time- Permanent 

  • Provide one-on-one settlement and employment counseling to newcomers, assisting with their integration into Canadian society.

  • Develop personalized action plans to help clients navigate job search processes, including resume writing, interview preparation, and career development.

  • Facilitate workshops and group sessions on employment-related topics to enhance client skills and confidence.

  • Connect clients with community resources, services, and networking opportunities to support their settlement and employment goals.

  • Advocate for clients by collaborating with employers, local organizations, and stakeholders to create opportunities and address barriers.

Aug 2022- Present

Polycultural immigrants and community services

Pearson airport, Mississauga ON

Part- time

  • Support refugee arrivals at the airport including escorting, interpreting, and supporting in the completion of declarations and other paperwork

  • Assist refugees to go through CBSA, IRCC, and PHAC

  • Arrange temporary accommodation and transportation to the final destination

  • Provide comprehensive information to refugees about POE and RAP services

  • Assist with providing administrative support to program management & other staff

  •  reporting for the Supervisor

  • Provide accurate reporting to the coordinator on daily bases

  • Response client needs with respect and empathy

  • Support clients in decision-making through information and experiences.

2021-2022

Sales and customer service Associate,

Paradies Lagardere-Pearson airport             

  • Greeting customers, responding to questions, improving engagement with merchandise, and providing outstanding customer service.

  • Operating cash registers, managing financial transactions, and balancing drawers.

  • Increasing in-store sales.

  • Superior product knowledge.

  • Maintaining an orderly appearance throughout the sales floor.

  • Introducing promotions and opportunities to customers

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2016 - 2021

Co-founder 

Subaat Ahmadi Group Limited Kabul, Afghanistan

  • Identified marketing opportunities by understanding consumer requirements.

  • Studied and Evaluated competitor’s strengths and weaknesses for reporting to CEO

  •  Hospital and Medical Centre visit by booking prior appointments

  • Leaded team of 21 marketing channel employees

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